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De-escalation is a word that is frequently discussed by community members, politicians, and the media, but it is rarely defined and often misunderstood. This course empowers participants to have intelligent, evidence-informed conversations with the public and provides valuable tools for engaging with people in crisis. Not all situations can be “de-escalated,” but this course focuses on tools to help achieve the best possible outcomes.

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Group discounts for 4+ from the same agency are available.
Please contact [email protected] for the group discount coupon code!

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Upon registration, if you do not receive an email confirmation (check your spam folder), please contact Anne Bostain at [email protected] or (833) 538-7246 to confirm your registration. Thank you!

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